Privacy Policy

Last updated: [DATE]

1. Introduction

This Privacy Policy explains how VadayAI Solutions ("VadayAI," "we," "us," or "our") collects, uses, discloses and safeguards information when you visit www.vadayai.com, use our services, or interact with our products, including PractiGO. By using our website or services, you agree to the practices described here.

2. Information We Collect

We collect information in the following ways:

• Information you provide directly: name, email address, phone number, company, message content and any details you submit through our contact form, newsletter signup or during a client engagement.
• Information collected automatically: IP address, browser type, device information, pages visited and referring URLs, collected through standard web server logs and, where enabled, analytics tools.
• Information from client engagements: when you engage VadayAI for services, we may collect additional business, technical or, in the case of PractiGO, clinical-workflow-related information necessary to deliver the engagement, governed by a separate service agreement.

3. How We Use Information

We use collected information to: respond to inquiries and provide requested information; deliver, operate and improve our services and products; communicate about updates, security notices and administrative matters; and, where you've opted in, send marketing communications you can unsubscribe from at any time.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember preferences and understand how visitors use the site. You can control cookies through your browser settings; disabling cookies may affect some site functionality. We do not use cookies to sell personal information.

5. Third-Party Processors

We may share information with third-party service providers who perform functions on our behalf, such as hosting, email delivery, form processing and analytics. These providers are contractually restricted from using your information for any purpose other than providing services to us. We do not sell personal information to third parties.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes and enforce our agreements. Contact form submissions and inquiry records are retained for a limited period unless a client relationship requires longer retention under a signed agreement.

7. Data Security

We apply administrative, technical and physical safeguards designed to protect information against unauthorized access, alteration, disclosure or destruction. For our PractiGO product specifically, this includes encryption in transit and at rest, role-based access controls and audit logging. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete or restrict the use of your personal information, and to receive a copy of the information we hold about you. To exercise any of these rights, contact us using the details below.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children.

10. International Users

If you access our website or services from outside India, your information may be processed in India or other countries where we or our service providers operate.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.

12. Contact Us for Data Requests

For questions about this Privacy Policy or to make a data request, contact us at info@vadayai.com.